By utilizing government services your agency will enable citizens and businesses to interact and conduct business with government securely and efficiently. This can be done on a desktop, laptop, tablet, or smartphone. Citizens are happier when they can conduct their business with the government online at any time and from anywhere, via mobile or from the comfort of their own home.
No Lengthy RFP Process
When you work with us, there is no need to release a Request for Proposal (RFP). NIC South Carolina will be able to develop an online Web application or to utilize our enterprise solutions without the RFP. NIC South Carolina is a pre-approved partner for eGovernment solutions within South Carolina. Your agency will sign an agreement with NIC South Carolina and we will work directly with your agency with your application development.
Our applications and infrastructure are fully PCI compliant. Partner with us for secure application development and payment processing.
Our services are designed, built, and implemented at no cost to the State or your organization. We can do this because of our unique self-funded model. Applications are built at no cost to governmental entities. Revenue to support SC.gov comes primarily from nominal transaction fees associated with some of the online services we create, host and maintain. These enhanced access fees are used to fund the development of additional online e-government services. Additionally, most of the services provided through NIC South Carolina do not involve transaction fees and are offered at no cost to the public. But there is so much more!
Free Hosting and Infrastructure
When you work with us we host and maintain applications and sites for free. We maintain the current infrastructure which resides at the State's Data Center, including all hardware and software. You do not have to worry about (or pay for) anything.
We can provide solutions to turn routine, time-consuming tasks into interactive web-enabled and mobile applications for citizens and businesses. We will help you streamline your processes and help you maximize efficiency. In turn, your agency can spend more time on productive work, and less time dealing with paper filings or data entry.
Our Success is Your Success
Using the self-funded model, it is in our best interest to encourage businesses using your online services. If no one uses them, we don't generate any revenue, your business processes don't become more efficient, and no one wins. This gives us the incentive to market our services on your behalf and develop them rapidly. Our success is dependent on your success.
Dedicated Customer and Technical Support
NIC South Carolina provides ongoing customer service for all of the applications and services we develop for the life of the application. Our team is located in downtown Columbia. We provide our customer service, during normal business hours Monday – Friday to handle phone, email, and live chat communications for all services, as well as provide technical support and answer billing questions. Additionally, we provide 24/7 phone support.